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Old 11-08-2004, 05:32 PM
E.S.
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Default xilinx software licenses and updates

Hi all,

a little rant, but anyway ...

Anyone else on this group is annoyed with the Software Licenses Database
at xilinx ? I was trying to get an update for my EDK, and noticed it
again. I'm not in the computer ;-)
I receive emails all the time from xilinx, because "I'm a registered
user". I have a Xilinx Site ID, Xilinx Support ID, a lot of emails with
with registration and produkt ID, and suddenly, they don't find anything
anymore. Tried to send an email to swreg at xilinx, no response for a
week. Xilinx support via phone last thursday, they have to call me back,
they don't know why I didn't receive my update. Call to support today,
they are sorry, but the system is down ...

Please XILINX, please fix it !

BTW, I had to go through the same circus for the 6.1 to 6.2 update
already, and thought it was fixed ...

/rant

So, back to squeeze ns again ;-)

Cheers


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